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FLATHEAD HOSPITALITY: CUSTOMER SERVICE TRAINING FOR THE FLATHEAD VALLEY TOURISM AND HOSPITALITY WORKFORCE

May 18, 2022
8:00 am - 10:00 am - May 26, 2022
1:00 pm - 3:00 pm

This interactive training curriculum provides increased knowledge and tools in these content areas:

  • The Fundamentals of Hospitality & Service
  • Finding Local Resources to be an Informed Host
  • Guiding Our Guests to Recreate and Travel Responsibly
  • Gracefully Navigating Tense Interactions
  • Antidotes to Angry August: Teamwork and Stress Strategy

Registration is required. Class size limit is 30 participants.

Workshops are sponsored by Discover Kalispell and FREE to attendees.

Sign up by clicking a link below:

Wednesday, May 18th 8am - 10am at The Hilton Garden Inn 

Thursday, May 26th 1pm - 3pm at FVCC in the Art & Technology Building (ATB)

 

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Kalispell Montana Visitor’s Guide

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  • Kalispell’s unique history?
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