FLATHEAD HOSPITALITY: CUSTOMER SERVICE TRAINING FOR THE FLATHEAD VALLEY TOURISM AND HOSPITALITY WORKFORCE

This interactive training curriculum provides increased knowledge and tools in these content areas:

• The Fundamentals of Hospitality & Service
• Finding Local Resources to be an Informed Host
• Guiding Our Guests to Recreate and Travel Responsibly
• Gracefully Navigating Tense Interactions
• Antidotes to Angry August: Teamwork and Stress Strategy

Registration is required. Class size limit is 30 participants.

Workshops are sponsored by Discover Kalispell and FREE to attendees.

Sign up by clicking a link below:

Wednesday, May 18th 8am - 10am at The Hilton Garden Inn 

Thursday, May 26th 1pm - 3pm at FVCC in the Art & Technology Building (ATB)