FLATHEAD HOSPITALITY: CUSTOMER SERVICE TRAINING FOR THE FLATHEAD VALLEY TOURISM AND HOSPITALITY WORKFORCE
May 18, 2022
8:00 am - 10:00 am - May 26, 2022
1:00 pm - 3:00 pm
8:00 am - 10:00 am - May 26, 2022
1:00 pm - 3:00 pm
This interactive training curriculum provides increased knowledge and tools in these content areas:
- The Fundamentals of Hospitality & Service
- Finding Local Resources to be an Informed Host
- Guiding Our Guests to Recreate and Travel Responsibly
- Gracefully Navigating Tense Interactions
- Antidotes to Angry August: Teamwork and Stress Strategy
Registration is required. Class size limit is 30 participants.
Workshops are sponsored by Discover Kalispell and FREE to attendees.
Sign up by clicking a link below:
Wednesday, May 18th 8am - 10am at The Hilton Garden Inn
Thursday, May 26th 1pm - 3pm at FVCC in the Art & Technology Building (ATB)