Home » Signature Events » FLATHEAD HOSPITALITY: CUSTOMER SERVICE TRAINING FOR THE FLATHEAD VALLEY TOURISM AND HOSPITALITY WORKFORCE

FLATHEAD HOSPITALITY: CUSTOMER SERVICE TRAINING FOR THE FLATHEAD VALLEY TOURISM AND HOSPITALITY WORKFORCE

May 18, 2022
8:00 am - 10:00 am - May 26, 2022
1:00 pm - 3:00 pm

This interactive training curriculum provides increased knowledge and tools in these content areas:

The Fundamentals of Hospitality & Service
Finding Local Resources to be an Informed Host
Guiding Our Guests to Recreate and Travel Responsibly
Gracefully Navigating Tense Interactions
Antidotes to Angry August: Teamwork and Stress Strategy

Registration is required. Class size limit is 30 participants.

Workshops are sponsored by Discover Kalispell and FREE to attendees.

Sign up by clicking a link below:

Wednesday, May 18th 8am - 10am at The Hilton Garden Inn

Thursday, May 26th 1pm - 3pm at FVCC in the Art & Technology Building (ATB)

#Discoverkalispell

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We are counting down the days to hosting POMA righ

We are counting down the days to hosting POMA right here in Kalispell! If you're coming to POMA, or if you're planning a trip to Glacier National Park this summer, be sure you read our blog all about visiting the park in 2022. Link in our bio.
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #PlanYourTrip #TravelResponsibly #RecreateResponsibly #POMA2022

It's a magical time of year in Kalispell - patio s

It's a magical time of year in Kalispell - patio season.

Locals - where is your favorite patio?
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #Kalispell #KalispellMontana #BigSkyCountry #KnowBeforeYouGo #PlanYourTrip

Calling all rodeo lovers - we've got a full night

Calling all rodeo lovers - we've got a full night of bull riding coming up right here in Kalispell. Save the date and mark your calendars for June 3. 🤘 Tickets are available at kalispellpbr.com.
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #Kalispell #KalispellMontana #BigSkyCountry #VentureBoldly #PlanYourTrip #Rodeo #PBR

We're heading into a busy time of year in Kalispel

We're heading into a busy time of year in Kalispell and the Flathead Valley. But before things get too western, here are some things you should know.

1. We love visitors. No, really. Sure, you might encounter a Grumpy Gus along your travels, but don't let them get to you. They're probably tired or maybe they just need a snack. (PS: Snacks do not apply to wildlife - never feed them.)

2. Pick up after yourself, friend. This is a big deal for us. You see, we live in one of the most beautiful places in the country. And sometimes, folks don't treat it quite like they should. When you're here, chip in and do your part. Pick up after yourself, never litter and always stay on the trail.

3. Be cool. The truth is that people love Kalispell, which means it gets mighty busy around here. Pack your patience, slow down and soak up Montana time.

4. Be you, but have respect. People around here are pretty accepting and are naturally nice. When you're here, take a deep breath and breathe in that fresh mountain air and become one with this place. Be kind, say please and thank you, don't tailgate, pull over if cars are lined up behind you, book a guided trip, tip your servers and shop locally.

5. Make sweet memories. We want Kalispell and northwest Montana to be a place you think of fondly. Take your time, get off the beaten path and knock those bucket-list experiences off your list.
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #Kalispell #KalispellMontana #BigSkyCountry #RecreateResponsibly #KnowBeforeYouGo #PlanYourTrip

It's almost time to welcome the folks at POMA to K

It's almost time to welcome the folks at POMA to Kalispell!

No matter who you are or where you're from, here are some travel tips to make the most of your stay:
-Pack appropriately. This time of year calls for light down jackets, hats, flannels and active wear.
-Bring a reusable water bottle. We have water fill stations all over town where you can get tasty water and help declutter our environment.
-If you forget something, we hae local shops that are ready to help you out, including Rocky Mountain Outfitters, The Toggery and Western Outdoor.
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #PlanYourTrip #TravelResponsibly #RecreateResponsibly

While there is plenty to see and do in and around

While there is plenty to see and do in and around Kalispell, one of the best ways to soak up our mountain town is by attending a local event. Here are a few of note: Kalispell Farmers Market, Kalispell PBR, The Event at Rebecca Farm and the Great Bear Festival.

For the full schedule, check out the link in our bio.
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #PlanYourTrip #ThingsToDo #KalispellEvents #KalispellMontana

Hey boo. 😍 • • • #DiscoverKalispell #Mont

Hey boo. 😍
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #Kalispell #KalispellMontana #bigskycountryedit

This time of year means bears are out and about, w

This time of year means bears are out and about, which also means you need to be bear aware. When you hike, be sure to let wildlife know you're there.

Our friends at @backpackermag have a few great phrases that you can use in place of the saying "Hey bear!"

-“My dearest bear, I humbly request that you refrain from doing me physical harm.”
-“The ground is lava!”
-"Just belt out Nickelback."
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #Kalispell #KalispellMontana #BigSkyCountry #RecreateResponsibly

If you're planning to visit Glacier National Park

If you're planning to visit Glacier National Park in 2022, chances are you have some questions. We're answering your 10 most-asked questions on the blog. (Link in bio)
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #PlanYourTrip #TravelResponsibly #RecreateResponsibly

With 1,500 guest rooms throughout our mountain tow

With 1,500 guest rooms throughout our mountain town, there is no shortage of places to stay when you visit northwest Montana. From historic stays to budget-friendly options, we've got you. See Kalispell's lodging options at the link in our bio.
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #Kalispell #KalispellMontana #BigSkyCountry #FlatheadValley #PlayYourStay

This weekend is the Montana Spartan Trifecta and w

This weekend is the Montana Spartan Trifecta and we're looking forward to welcoming racers and spectators! If you're coming to race this weekend, let us know in the comments.

To show you how glad we are that you're here, we've rounded up weekend specials from local businesses for Spartan racers, as well as things to do off the course. See them all at the blog in our bio.
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#DiscoverKalispell #Montana #GlacierMT #VisitMontana #Kalispell #KalispellMontana #BigSkyCountry #VentureBoldly #PlanYourTrip #SpartanRace

Get the Guide

Kalispell Montana Visitor’s Guide

Curious about special events?
Kalispell’s unique history?
Or would you like to view a map of our most famous hiking trails?
Want to know where to eat?
Where to shop?
Where to stay?

Kalispell Chamber of Commerce

Interested in living or opening a business in the Flathead Valley community?

Learn More